Privacy Policy

1. Information We Collect

Gaming Data

• Server Statistics: Player counts, server status, connection logs
• Game Performance: Ping times, connection quality, gameplay metrics
• Player Information: In-game usernames, player IDs, session duration

Website Usage

• Analytics Data: Page views, click tracking, device information
• Technical Data: IP addresses, browser type, operating system
• Cookies: Session management, preferences, performance optimization

Community Interaction

• Discord Integration: Public Discord widget data only
• Support Communications: Messages sent through our contact forms
• User Feedback: Bug reports, feature requests, community input

2. How We Use Your Information

• Server Operations: Monitor server performance and player experience
• Community Management: Maintain a safe and enjoyable gaming environment
• Technical Support: Troubleshoot issues and provide assistance
• Service Improvement: Analyze usage patterns to enhance our services
• Communication: Send important updates about server status or policy changes
• Security: Detect and prevent cheating, abuse, or technical issues

3. Information Sharing

We DO NOT sell, trade, or rent your personal information to third parties.

Limited Sharing Occurs Only For:

• Hosting Services: Server infrastructure and technical operations
• Game Platforms: FiveM for gameplay functionality
• Legal Requirements: When required by law or to protect our community
• Service Providers: Trusted partners who help operate our services

4. Data Security

• Encryption: All data transmission is encrypted using industry-standard protocols
• Access Control: Limited access to personal data on a need-to-know basis
• Regular Audits: Periodic security assessments and vulnerability testing
• Secure Storage: Data stored on protected servers with backup systems
• Incident Response: Procedures in place for security breach notification

5. Your Rights

You have the right to:

• Access: Request information about what data we have about you
• Correction: Ask us to update or correct your information
• Deletion: Request removal of your personal data (subject to legal requirements)
• Portability: Receive your data in a structured, machine-readable format
• Opt-Out: Unsubscribe from communications or data collection where possible
• Complaint: File a complaint with relevant data protection authorities

6. Cookies and Tracking

We use cookies for:

• Essential Functions: Session management, security, basic site functionality
• Performance: Analytics to understand how our site is used
• Preferences: Remember your settings and customizations

You can control cookies through your browser settings. Disabling cookies may limit some website functionality.

7. Data Retention

• Server Logs: Retained for 30 days for performance monitoring
• Player Statistics: Kept for up to 1 year for service improvement
• Support Communications: Maintained for 2 years or until resolved
• Account Data: Retained while you actively use our services
• Analytics Data: Anonymized after 6 months

8. Children's Privacy

Our services are intended for users 13 years and older. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will delete the information immediately.

Parents who believe their child has provided information to us should contact us immediately.

9. Policy Changes

We may update this privacy policy periodically. Significant changes will be announced through:

• Website notifications
• Discord announcements
• In-game messages

Continued use of our services after policy changes constitutes acceptance of the updated policy.